FAQ

Posted by HANFEI on

Dear Customer: 

Your 100% satisfaction is our priority, please contact us if there is anything you unlike, we are happy to issue fully refund and return.

Plants will be sent Bare Roots and Without the pot.

❤You will be received random One plant which is shown in Picture.

It can be sent to all states except WA, NT and Tasmania.

Combined postage will process automatically when placed order.

We will now shipping by EXPRESS POST ONLY. $10.00 for One parcel.

 SORRY WE DO NOT OFFER PICK UP due to lockdown at this moment.

They will all be carefully wrapped to minimise the impact from travelling.

IMPORTANT!!

PLEASE Contact Us Before Leaving any Neutral or Negative Feedback.

 We WILL NOT taking any responsibility for time delay, loss,damaged or destroyed by custom. 

It is buyer's responsibility to be aware of law in your local area

Please give us the opportunity to resolve all matters to your satisfaction. 

We want you to have a happy experience with your purchase on Our new website.

Best Regards,

 JCC Succulents


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